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Why We Need Code Auditing by David Rullo, MD
Computerized code-auditing tools have generated confusion and controversy among physicians. Here, an industry expert sorts fact from fiction. In today's costly and complex health care environment, physicians are discovering that delivering efficient and effective care requires more than clinical expertise.

Standards in Healthcare Documentation by Brenda J. Hurley, CMT, FAAMT
Within the medical transcription industry and in healthcare documentation, the lack of standardization of our systems and our processes, challenges us all--the users, practitioners, vendors, healthcare providers, and patients.  Standardization is important in our professional and personal lives.

Unpaid Medical Bills and Your Privacy by J.Kristi Feathers
The Health Insurance Portability and Accountability Act (HIPAA): The first-ever federal privacy standards to protect patients' medical records and other health information provided to health plans, doctors, hospitals and other health care providers took effect on April 14, 2003.

Medical Billing And Coding Profession by Danni R., CMA, CCMA, CMAA
Medical billers and coders are in high demand among the allied health occupations. According to the US Bureau of Labor Statistics (BLS), health information technicians are one of the 10 fastest-growing allied health occupations.

Buying Long-Term Care Insurance by Gary Foreman
Should everyone buy long term care insurance? Of course not. But you need to be aware that you could incur a huge bill. And you need to think through how you would handle that if it did occur.

Save 20% on Your Medical Bills? by Gary Foreman
The flexible spending account or FSA is a program that allows you to pay for certain expenses (for instance medical care) with pre-tax income. The key to the program is to remember that if you lower your taxable income, you'll lower the amount of taxes that you pay. Money that you put into the FSA is not counted in your taxable income.

What You Should Know about Quality Rating Programs for Health Sites
by Kevin P. Richardson - Health site quality programs come in two types: self-administered codes of conduct and third-party review and certification. Some programs are beginning to offer a hybrid approach.

The Doctor Is in - 21 Tips to Create an Ask-the-Doctor Feature for Your Website
by Kevin P. Richardson - Well at dozens of health Websites today, "The Doctor Is In," too. But now it's a real doc -- delivering real advice, to real patients who are concerned about their health and the health of loved ones. Ask-the-Doctor features are a great way to drive traffic to your Web site and encourage repeat visits.

Internet-Powered Customer Service for Your Health Organization
by Kevin P. Richardson -
If you've spent time roaming the Web for specific information or just for fun, you've probably experienced first-hand the varying degrees of usefulness of Web sites. And it's certainly a quick education in what some organizations think passes for customer service on the Internet.

Mastering the Art of Promoting Doctors Online by Kevin P. Richardson
Doctors are reluctant to market online for three reasons in my experience. They are concerned about their lack of marketing expertise, worried about the costs involved, and question the potential long-term value of online marketing.

8 Reasons to Create a Mini Health Website by Kevin P. Richardson
I'm going to try and convince you to invest in building, promoting, and using another Web site. "But I already have a site, why would I need another one," you ask?

How's Your Health Site's Privacy? A Must-Know Primer on Privacy Policies
by Kevin P. Richardson -
Consumers provide an unprecedented amount of closely guarded information to hospitals and health organizations. We expect them to trust that their privacy will be maintained. But will it?

E-mail Power Tools for Health Marketers by Kevin P. Richardson
At its heart, opt-in e-mail allows health marketers to forge a stronger bond between the organization and the healthcare consumer than is possible using traditional media.
The basic concept is simple.

Surprising Research Results: Healthcare and Consumer Privacy on the Web
by Kevin P. Richardson - Healthcare marketers and Web administrators: hold onto your mouse pads. We've just completed some research on the use of online privacy statements by hospitals and health care facilities. I think you'll be as amazed and shocked at the results as I was.


10 Essential Elements for Your Online Marketing Plan by Kevin P. Richardson
Online marketing is by nature, fast and furious -- but shouldn't be quick and dirty. Unlike traditional marketing planning that may take six months to a year, I advise health organizations to target a much briefer window.

15 Secret Sources for Interactive Content that Turn Your Health Site into a Traffic Magnet by Kevin P. Richardson - If you're looking for new ways to increase traffic to your Web site, then adding some "sticky" interactive content might be just what the doctor ordered. Sticky content refers to Web site features that encourage visitors to stay longer on your site.

Six Easy (and Cheap!) Ways to Database-Power Your Healthcare Internet Marketing
by Kevin P. Richardson - Have you been thinking of incorporating some database techniques into your healthcare marketing? The prospect of creating a full-blown relational database for marketing activities can be intimidating.

Is Your Site Accessible to Disabled Visitors? by Kevin P. Richardson
There are many reasons why every site should be concerned about making their pages accessible according to the standards. These standards will help users who:
---may not be able to see, hear, move, or may not be able to process some types of information easily or at all;
---may have difficulty reading or comprehending text;
---may not have or be able to use a keyboard or mouse; and
---may have a text-only screen, or may be using a screen reader to view the web.

What You Need to Know About Using Audio on Your Health Site
by Kevin P. Richardson -
With so many health sites on the Web, using audio well can set your site apart from the pack. Audio also can be a powerful way to attract site visitors and keep them coming back. It's considered "sticky," meaning visitors will come to listen to your audio and stay around a while.

6 Profitable Ways to Use Online Surveys by Kevin P. Richardson
Marketers have discovered that online surveys generate a mother load of valuable information about site usability, visitor opinions and attitudes, new product ideas and improvements, and much more.

How to Make the Web Work for You in a Crisis by Kevin P. Richardson
Your Web site can play an important role as a central source of information whether the crisis relates primarily to your organization, such as a labor conflict or protest gathering, or whether the crisis is more immense and devastating like a natural disaster or the World Trade Center attacks.

Importance of Professional Liability and Malpractice Insurance!
by Danni R., CMA, CCMA, CMAA -
Each health care provider, practitioner, and allied health professional, including the medical assistant is responsible for his or her own negligent acts, since malpractice is defined as "the negligent act of a person with specialized training and education."

Captive Patients, Captive Doctors: Clinical Dilemmas and Interventions in Caring for Patients in Managed Health Care
by Harold J. Bursztajn, M.D. and Archie Brodsky, B.A. - This article explores common clinical dynamics resulting from the denial of choice that many patients experience in managed health care and proposes clinical adaptations for the treating or consulting psychiatrist.

Anatomy of a Physician Consultant Relationship by Keith Borglum
According to a Medical Economics poll "more than 80% of doctors who have used practice management consultants are tickled pink by the job they did". This high level of successful relationships may be due to the fact that physicians are very used to using clinical consultants on a day to day basis and may transfer those communication skills to their business relationships.

Appraisal of Medical Practice Value by Keith Borglum
There are many occasions when the valuation of your medical practice is important, and there are a number of ways to value a practice.

Value vs Price in Medical Practice Appraisal by Keith Borglum
A practice appraisal (or valuation) may be defined as an estimation of the value of a business by a qualified, impartial, and disinterested person. It is a product of both professional judgment and professional opinion on value.
Value should not be confused with price. Value is determined, price is negotiated.

Building Profitability - 10 Steps to Build Practice Profitability by Keith Borglum
Unfortunately not only do physicians have to cope with reduced reimbursement from Medicare and HMOs in a period of accelerating expenses, but the recession is having a significant impact on some practices.

Medical Practice Goodwill Value by Keith Borglum
There are many occasions when knowing what your practice is worth is important information. The most common reasons for getting a practice valuation has always been for purposes of practice sale, or for marital divorce. Other valid reasons include mergers, buy-in or pay-out, estate planning, disability and death insurance planning, etc..

Medical Group Formation by Keith Borglum
Everywhere you turn you hear "group, group, group" to succeed at managed care! At the national, state, local, hospital and individual physician levels it is the hot topic of conversation.

Questions to Ask a New Partner Prospect by Keith Borglum
Most new physicians join a practice without first giving it a thorough history and physical. Here's a checklist of questions to ask about any new partnership or office sharing prospect.

How to Sell a Medical Practice by Keith Borglum
Think you can't sell a practice anymore? Don't believe everything you hear in the physicians' lounge at the hospital. Practices sell regularly, many for a good price, most with minimal fanfare. Not every practice sells, but not every practice is in a condition to be sold, nor does every physician properly try to sell his or her practice.

Medical Billing Process by outsource2india.com
This module takes you through the simplified process with the intent of explaining to you, the functioning on one whole unit that takes place in Medical Billing.

A Disaster Aspiring to be a Catastrophe by Physmark Inc.
Many state and local government operations own and use old, otherwise known as "legacy", systems to handle patient healthcare data. They must now decide how best to address HIPAA's requirements. HIPAA regulations suggest the use of a "translator" to meet HIPAA's transaction standards but what is not made clear is that it also requires modifications to legacy software, creating a unique and expensive custom solution.

A Disaster Aspiring to be a Catastrophe by Dr. Jacob Kuriyan
We have heard all the usual complaints about HIPAA: there are too many rules and regulations; it is an “unfunded mandate,” it interferes with the delivery of care; and violators face serious punishment. HIPAA privacy rules are being respected. But the adoption of HIPAA’s uniform standards for electronic communications has taken a different turn.

Making HIPAA Happen by Bill Bysinger
HealthLeaders.com member Bill Bysinger says he's amazed there is still debate in the media and healthcare industry over whether HIPAA will become a reality. He says the answer is not difficult: HIPAA must happen.

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